I believe banged-up criminals are being used in some call centres. That may explain my problem with BT Broadband the other day.
Actually, I'd rather be speaking to a good old British lag about my broadband issues than some numpty in an Indian call centre that I can't even understand. You never know, he might be in for digital fraud, in which case he'd know all about broadband.
Off to Hamburg and Berlin on business this morning, so a small hiatus in posting tomorrow.
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