I think I mentioned last week that, on the strength of a Hotpoint microwave/oven thingy I bought for work from the local Indesit factory outlet shop, Hay and I decided to buy one ourselves, and very pleased we are with it too.
However, Hay phoned a number that came with it to register for the warranty. It transpires that parts are free, but one has to pay £119 per hour for any technician that comes to install any faulty parts, and Hotpoint will only replace parts, not the entire device. Bear in mind that the cost of the device is only £99, so it would be cheaper to buy a new one than receive a visit from an engineer under the warranty. Needless to say, Hay didn't bother registering it.
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