Saturday, 17 August 2024

We'll Send You An E-Mail with a Code

I'm getting heartily fed up with companies who don't test the systems they develop for getting people to sign up for things. You receive an e-mail with a web link, which leads you to a page where you set up an account; however, before you can set the account into motion, they send you a code to your e-mail address.


This is fine if you're doing it on a laptop, where your email system and browser are likely to be stand-alone programmes, but if you're on your phone you can't go back to inspecting an e-mail without stepping backwards and leaving the bloody web page you're meant to enter the code into in order to get back to your e-mail. 

This is because email apps on Android typically use an in-app browser to open links. This means that when you click on a link, the email app stays open in the background, and the link opens in a browser window within the email app. 

Send the code by text and there's no problem. 


4 comments:

Anonymous said...

Quite right !

George said...

As long as it's also sent to email - for those without a mobile phone...

David Boffey said...

Coders and QA have no say.

Chairman Bill said...

Do these Neanderthals exist?