Before going to bed last night we watched a bit of Die Hard. Whenever Bruce Willis strips down to his trademark Battle Vest, you know something is about to kick off.
Self-service supermarket tills - do you use them? The queues at them can be as long, if not longer, than at the manned tills. Invariably several people, usually pensioners, are faffing about in some trouble or other, which adds to the time to get through them. Not only that, but they mean someone, if not several people, have been put out of a job. They're not exactly a competitive advantage as far as customer service is concerned, though they may feasibly lead to cheaper prices; however, I suspect they're more of a ploy to boost revenue for the supermarket. Lidl seems to do well without them.
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